Legal
Last updated 27 October 2026.
This policy explains how Nanocyn Advanced (“we”, “us”) handles personal information collected through www.nanocynadvanced.com.au. We handle personal information in line with the Australian Privacy Principles (APPs) in the Privacy Act 1988 (Cth).
We collect personal information you give us, such as your name, business name, role, email address and phone number when you send an enquiry, apply to become a distributor. When you visit the site, we and our service providers may automatically collect technical information such as IP address, browser type, pages viewed and cookie identifiers. You can deal with us anonymously or using a pseudonym where practicable, but we may not be able to respond to your enquiry. We do not intend to collect sensitive information (such as health information).
We collect information directly from you through our website forms, email and phone, and sometimes from our distributors or the ARTG sponsor where you have contacted them about Nanocyn Advanced.
We use your information to respond to enquiries, assess distributor applications, provide product information, manage our business relationships, meet legal and regulatory obligations (including product safety and adverse event reporting), and, with your consent, send marketing, which you can opt out of at any time under the Spam Act 2003 (Cth). We do not sell personal information.
We may disclose your information to related companies, appointed distributors, Microsafe Care Australia Pty Ltd (the ARTG sponsor), our IT, hosting, email and form service providers, professional advisers, and regulators such as the Therapeutic Goods Administration where required or authorised by law.
Some recipients, such as related companies and service providers, may be located outside Australia. We take reasonable steps to ensure overseas recipients handle your information consistently with the APPs.
We may use analytics and cookies to understand how the site is used. You can disable cookies in your browser.
We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure, and to destroy or de-identify it when no longer needed.
You can ask to access or correct the personal information we hold about you by contacting us. We will respond within a reasonable time (usually 30 days). If we refuse, we will tell you why.
If you have a privacy complaint, contact our Privacy Officer at [email protected] We will respond within 30 days. If you are not satisfied, you can complain to the Office of the Australian Information Commissioner: www.oaic.gov.au, phone 1300 363 992.
We may update this policy by posting a new version on this page. Last updated October 2026.